The Ordinary Coupons

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About The Ordinary Company

The Ordinary Company is one of three beauty brands owned by DECIEM, the others being NIOD and Hylamide. The brand is committed to formulating excellent skincare products while maintaining integrity and honesty in its dealings with the buying public. The Ordinary brand was launched in August 2016 and now has numerous products such as serums, moisturizers, primers, facial cleansers, face oils, eye serums etc. The Ordinary Company is headquartered in Toronto, Canada.

Who Owns The Ordinary?

Estee Lauder owns The Ordinary. Estee Lauder first purchased a 28% stake in DECIEM (parent company of The Ordinary) in 2017. It further increased its holdings in 2021 and in June 2024, completed the acquisition of the company with a total investment of $1.7 billion. DECIEM, the parent company of The Ordinary was co-founded by Brandon Truaxe (a Canadian entrepreneur) and Nicola Kilner (a British beauty industry executive).

The Ordinary Retailers: Where to Buy The Ordinary Products

You can buy The Ordinary products from the DECIEM website or DECIEM retail stores in the United States, Canada, United Kingdom, Australian, Mexico, South Korea, The Netherlands. You can also buy The Ordinary products from stores such as Sephora, Hudson Bay, Beauty Bay,, Boots, Cult Beauty, Ulta, Look Fantastic, Fenwicks, Space NK, Harvey Nichols, Asos, Selfridges, Essential Beauty, Myer, Priceline etc.

How to Contact The Ordinary Customer Care

You can contact The Ordinary Customer Care service via the following toll free numbers

+1-800-513-6088 (Canada and the United States), +44-800-368-8088 (United Kingdom), +82-030-8321-0017 (South Korea), +61-1800-626-540 (Australia), and +1-646-661-4290 (International - long distance charges may apply).The Ordinary customer care team are available from Monday to Friday from 9:30 AM to 5 PM EST (excluding holidays). They also operate on weekends but in a very limited capacity.

More About The Ordinary Coupons

How To Redeem and Use The Ordinary Coupons

You can redeem your The Ordinary coupon during the checkout stage of your shopping. After filling up your cart with desired items, the next step is to proceed to check out. At this stage, you will see the total amount due. There will also be a box where you can input any coupon code that you may have. If the coupon code is genuine, the appropriate discount will be applied, leading to a reduction in the total amount due.

Why is My The Ordinary Promo Code Not Working? (What to do if The Ordinary Discount Code is Not Working)

The Ordinary Company promo code will not work if it is fake, expired or applied to the wrong set of products. It must be noted that The Ordinary company rarely give out promo codes. However, if you are sure that what you have is genuine and is still not working after being imputed, you can contact the company’s customer care service. In a situation where the promo code came from a third party retailer such as ASOS, you can contact the store’s customer care service to resolve the matter.

Can You Stack The Ordinary Promo Codes?

You cannot stack The Ordinary promo codes. However, the company does offer multiple discounts throughout the year and if these discounts overlap, customers can take advantage of it for one order of multiple products.

Popular The Ordinary Products:

The Ordinary Glycolic Acid
The Ordinary Hyaluronic Acid
The Ordinary Niacinamide
The Ordinary Lash Serum
The Ordinary Retinol
The Ordinary Salicylic Acid
The Ordinary Peeling Solution
The Ordinary Azelaic Acid
The Ordinary Caffeine solution
The Ordinary Moisturizer
The Ordinary Acne Set

How to Save While Shopping at The Ordinary Stores

You can save money while shopping at The Ordinary stores by taking advantage of the various discounts that they offer. You can also sign up to their subscription service, which guarantees you free shipping. Orders above $25, €25, and £25 also get free shipping as well. Another way to save money at the Ordinary Stores is to shop during their massive Slowvember sales period which takes place in november.

The Ordinary Sale (holiday sales, random sales, black friday, cyber Monday, etc)

Holiday Sales

The Ordinary Company carries out its holiday sales in the month of November annually. During this period, which heralds the coming of thanksgiving as well as Christmas, the company offers a whopping 23% discount on all the products that are available on its website.

Random Sales

The Ordinary Company carries out random sales by offering routine discounts on certain products throughout the year. Apart from discounted prices, they also offer other deals such as free shipping on some products, bonus products upon purchasing a particular set of products, new product in exchange for a returned container, etc.

Black Friday Sales

The Ordinary Company carries out massive Black Friday sales during the month of November each year, offering about 23% off on virtually every product listed on their website. It must however be noted that the brand does not believe in the Black Friday frenzy. They therefore close their website and stores on the actual Black Friday day. However, throughout november, they keep the 23% discount running so that people can take their time when shopping. They refer to this as Slowvember.

Cyber Monday

The Ordinary Company does not carry out Cyber Monday sales. However, they do have their Slowvember sales all throughout the month of November (save for Black Friday day). During this period, customers get 23% off on all products.

Does The Ordinary have a military discount?

The Ordinary does not have a military discount and in fact, doesn't even ship its products to military addresses and P.O. boxes presently. However, the company does offer different discounts and members of the military are not precluded from taking advantage of those discounts.

Does The Ordinary have a student discount?

The Ordinary does not have a student discount but one can get a student discount on their product via retailers such as ASOS for instance. ASOS offers students discounts on a wide range of products, and when one is offered on The Ordinary product, students can take advantage of it. One can also get a student discount on The Ordinary product via websites such as UNiDAYS which offer students discounts on a wide range of products.

The Ordinary Coupons FAQs

Does The Ordinary offer promo codes?

The Ordinary Company rarely offers promo codes however, third party retailers such as ASOS may offer promo codes that give a discount on a The Ordinary products.

How Do I Get a Genuine The Ordinary Promo Code?

The best way to get a genuine The Ordinary promo code is to join the company’s facebook chat group. The company routinely releases promo codes directly to members of the group.

How Much to Qualify for The Ordinary Company Free Shipping?

Orders above $25, €25, and £25 qualify for the ordinary company free shipping. The company also has other threshold for those shopping in countries with currencies different from the three mentioned above

Why is My Ordinary promo code not working?

Your My Ordinary promo code will not work if it is not genuine. Where such is not the case, then you can contact the brand’s customer care team.

What to Know While Shopping at The Ordinary:

The Ordinary Shipping

The Ordinary Company ships their products to almost every region of the world, save for some restricted locations. The company uses different courier services in different regions and the delivery prices therefore vary. Delivery times also vary and can take from 5 to up to 23 days depending on the customer’s location. The Ordinary Company offers free shipping on orders above $25, €25, and £25 as well as orders made under the subscription service. It must be noted that the company does not refund shipping fees.

The Ordinary Return Policy

The Ordinary has a 365-day return policy. Customers that are dissatisfied with their The Ordinary products can return them within 365 days of purchase provided that the product is still at least 50% full and it was purchased directly from the DECIEM website or DECIEM retail store. The Ordinary does not offer product exchanges or store credit but will refund the customer the money they spent on the product within 12 business days of the product being returned. The Ordinary does not refund shipping fees or the money spent purchasing products that are classified as final sale. Products purchased online can be returned via shipping or at a DECIEM physical store.

The Ordinary Warranty

The Ordinary does not have a warranty policy per se; however, customers who are dissatisfied with the product they have purchased can return it to the company within 365 days and get a refund of the purchase price. Note however, that the returned product must still be at least 50% full and that the receipt must be provided if it was purchased from a physical store. The Ordinary reserves the final right to determine whether a returned product merits a refund and the amount to be refunded.

Wanderful keeps track of discount codes from stores to help shoppers save money. We might earn a commission if you use one of our coupons or links when making a purchase. Remember to double check the authenticity of any coupon or promotional code, on the retailer's website before finalizing your order.

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